Code of Ethics: Agencies

We will only commit ourselves to collaborate with a select few agencies to ensure that we are able to deliver exceptional quality at acceptable delivery times.

We will only commit ourselves to work with one agency of each type for a niche to ensure there are no conflicts of interest or allow competitors to determine proprietary methods.

We will not circumvent agencies to work with end-clients directly. We do have non-agency business clients that we have sourced by our own efforts. We find that the administrative end-client relationship management is too taxing and distracts of from what we do best.

We commit ourselves to producing high-quality websites and software.

We will be the technical knowledge source for system design and building web solutions.

We balance the priorities of business objectives and user desires along user journeys, and we will voice opinions based on experience where either would receive a disservice (i.e. "just because we can, doesn't mean we should").

We are accepting of constructive feedback which will make the user experience better for it.

We expect that tasks or features be clearly specified and scoped.

We expect that agencies not commit our time with deadlines prior to communicating with us.

We expect that payment terms and schedules are adhered to.